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FAQ
General Questions
What makes Hopping Honey different from other honey brands?
Hopping Honey is dedicated to creating unique, premium honey infusions that combine raw Texas honey with high-quality natural ingredients. Our products are handcrafted to ensure the highest standards of purity, taste, and health benefits. Each jar of Hopping Honey is more than just a sweet treat—it’s a testament to our commitment to quality, creativity, and well-being.
Where is Hopping Honey sourced from?
Our honey is sourced from local Texas bees, ensuring that it is raw, unpasteurized, and free from additives. We work closely with local beekeepers to maintain sustainable practices and high-quality standards.
Product Questions
What are the health benefits of raw honey?
Raw honey is rich in antioxidants, has natural antibacterial and antifungal properties, and can boost energy levels, soothe sore throats, improve digestive health, and support weight management. Our infused honeys also offer additional benefits based on the unique ingredients used in each blend.
How should I use Hopping Honey products?
Hopping Honey products can be enjoyed in various ways. They are perfect for drizzling over yogurt, adding to tea, spreading on toast, or using as a natural sweetener in recipes. Each infused honey also has specific uses and benefits, which you can find on our product pages.
Are Hopping Honey products organic?
While our honey is sourced from local Texas bees and is raw and unpasteurized, not all our infusion ingredients are certified organic. However, we ensure that all ingredients are of the highest quality and sourced from reputable suppliers.
What is ‘Trippy’ Honey and is it Legal / Safe?
Hopping ‘Trippy’ Honey is infused with Amanita Muscaria mushrooms and is intended for novelty purposes only. This product is not intended for human consumption and has not been evaluated by the FDA. If considering oral ingestion, ensure you are aware of your location and only proceed under the guidance of a shaman on approved religious grounds. The legal status of Amanita Muscaria varies by region, so please check local regulations before purchasing or using this product. Use responsibly and in accordance with local laws and guidelines.
Ordering / Shipping
How can I place an order?
You can place an order directly through our website. Simply browse our products, add your desired items to your cart, and proceed to checkout. If you have any issues, our customer service team is here to help.
Do you ship internationally?
Currently, we ship our products within the United States. We are exploring options for international shipping and hope to offer this service in the future.
How long will it take to receive my order?
Orders are typically processed within 2-3 business days and shipped via standard shipping, which usually takes an additional 3-5 business days. You will receive a tracking number once your order has shipped.
Returns / Refunds
What is your return/refund policy?
We do not offer returns or refunds on our products unless the parcel was damaged or lost in transit, or there was an error in production. In such cases, we will send a replacement free of charge. Please see our [Return/Refund Policy] for more details.
What should I do if my order arrives damaged?
If your order arrives damaged, please contact us immediately with photos of the damage and your order number. We will assess the situation and send a replacement if eligible.
Wholesale / Partnerships
Can I buy Hopping Honey products in bulk or for retail?
Yes, we offer wholesale options for businesses looking to purchase our honey in bulk for in-store retail or online shops. Please visit our [Wholesale & Partnership] page for more information.
How can I become an affiliate or join the influencer program?
We welcome affiliates and influencers to join our program and share Hopping Honey with their audience. You can earn commissions on sales generated through your unique link and gain access to exclusive promotions. Visit our [Affiliate & Influencer Program] for more details and to sign up.
Additional FAQ
How should I store my Hopping Honey?
Store your honey in a cool, dry place away from direct sunlight. Honey can crystallize over time, but this is a natural process and does not affect its quality. To liquefy crystallized honey, simply place the jar in warm water and stir until smooth.
Are your products safe for children?
While honey is generally safe for children over one year old, our infused honeys contain ingredients that may not be suitable for young children. Please check the product descriptions and consult with a healthcare provider if you have any concerns.
How can I contact customer service?
You can reach our customer service team by emailing admin@hoppinghoney.com. We are here to help and will respond to your inquiries as quickly as possible.